Hiya Thanks Chris I did see the notice but like Clarky I also skipped passed it,I'll make sure I read there notices in future.

Hiya Clarky, Same thing has happended to me I only went on to see if they had taken thge 5.00 for my statements and there was my loan account-I nearly fainted!Mine is -5,737.73!!!!!

Hiya I've been on natwest online to see if they have taken my 5.00 yet,which they haven't.When I logged in I noticed that my loan account was showing on line,which has never happended before! Anyone been on Natwest online this morning? Also can I say thanks to the mods for ammending my thread topic,I will be more careful in future. Lucy

still attempting to change my thread name!

Opps sorry I think you are relating to my thread name-can you let me know how I can change it many thanks

Hello all I've been reading all of your storys and posts about claiming your bank charges back-Im so please for everyone who has been successful.I've decided to take the plunge.I was going to do it a few weeks ago but go side tracked-I've got a 9 month old baby so haven't got much time on my hands. I called the following number on Tuesday 5th September - 08456052605 I spoke to a nice lady who is supplying my statements from January 2000-March 2006 for the sum of £5.00. I was told to wait 10-14 days Im hoping I receive them by ringing the number,Im now thinking I should have done the SAR letter. Well Im feeling really positive about getting my money back from natwest,I estimate I've payed about 2,000-2,500 over the last 6 years. My concern is I have a loan with Natwest which has about 5,000 left-every time I maxed up my overdraft they kindly persuaded me the best thing to do was take out a loan-I think this was done about 3-4 times.Could Natwest make me use any refund of charges to pay off my loan?? Thanks Lucy

This question is asked to assess if an insurance company can cover you,as a lot of companys do not cover customers who have criminal convictions and convictions for fraud or dishonesty.

Hello there, I would definatley complain the whole purpose of insurance is to be put back in the position you were in prior to making your claim,if you end up having odd sofa's then you will certainly not be in the same position. You will need to get in touch will the Customer Relations Unit,which I think is based in Ipswich-this is if you are a direct RSA customer-More Th>n.

Hello Hayley, Good Luck claiming your bank charges,I've also just requested a copy of my bank charges for the last 6 years,I've been on the natwest website and since january 2006 i've been charged £301! With another 38.00 to be added on monday as a cheque came out of my bank that sent me 35.00 overdrawn I went in the bank the same day to get my account out of the red but they still wouldn't write the 38.00 off! I've been and opended another account today as Natwest will probably close mine If I get my charges back!