Hi Slick, Having sent your response, I've just recieved this response from Xercise4Less, Attached was a copy of the terms and conditions. They just seem to be trying to avoid my point here! Since I had fulfilled my 12-months obligation and was out of my initially agreed contract, wouldn't it make my 'agreement' to these terms and conditions null and void? Cheers, WL35

Hi Slick, Just sent that response, let's see what happens... You're a great help so far thank you very much

Hi Slick, I intended to, just thought I'd give a little update. I receved this email response from X4L this morning: However, I've just looked and I haven't receieved anything from X4L until I sent them a letter, so I'm not sure what they're on about a response on the 9th Dec '16. Also I've had nothing pertaining to the 3-month period that they mention regarding me having to get in touch so I had no idea and just ignored them. Any ideas on what to do next? Cheers, WL35

Hi, So just a quick update, I didn't get around to sending the letter you suggested until Thursday (16th), so I'm still awaiting a reply from X4Less in that regard, however I received this letter from CRS yesterday: Obviously I know they're a load of hot air, I just thought I'd post this if anyone had any experience of what comes next? I'm still awaiting on a reply from X4L to my last letter, but it was delivered on Friday (17th) so hopefully I should have one soon! Cheers, WL35

Thanks so much for the advice, I'll send that tomorrow. Should I mention the OFT v AMSL thing as well as a response to their opinion that I haven't cancelled my membership or not? I'll post any further developments here too.

Hi Slick, No worries it's easily missed! I sent that last letter to X4Less on the 26th Feb, and received their response on 7th March. Good to know i've been doing the right thing so far!

Hi Slick, Thanks for the response, I had already sent such a letter to Harlands on the 18th Jan with proof of postage, here it is below and their response: Thier response: Instead of doing that I thought it'd be best to write to their head office directly with signed for postage, here is what I sent them:

Hi All, Like many others on this forum, I've been having a lot of trouble with Harlands/CRS/X4L and wish for it to stop. I've been putting off posting here for a while and simply been following the advice given to everyone else by ignoring the threats from CRS and Harlands and replying in writing. I signed up for a 12-month contract on the 3rd November 2015, and after 12 months decided to cancel my direct debit on the 22nd November 2016 after fulfilling my 12-month obligation. Initially I ignored the letters from Harlands demanding payment, however after they threatened to pass my 'debt' of £171 onto CRS, I decided to reply with a letter to them explaining that I'd fulfilled my 12-month obligation but offered to pay the £9.99 to cover the cancellation period which I had missed, and to stop further demands otherwise they'd be reported to TS etc, etc. In the meantime, my 'debt' was passed onto CRS, and Harlands replied with a letter simply stating that they could not cancel the agreement as they were simply the direct debit company acting on their behalf and to get in touch with X4L directly. So I did just that, basically sending the same letter to X4L head offices, offering to pay the £9.99 but nothing more, and again to stop CRS/Harlands contacting my otherwise I'd report them to TS and the CMA. However, on Tuesday I received this response via email: I'm a bit confused by all of this as they just seem to be passing the buck onto one another, and I'm a bit confused as to what steps I should take next, as CRS have since begun Texting me and sending me Emails demanding I ring them. Anything I should say to X4L in response to this? Any advice would be GREATLY appreciated. Many thanks