after 12 months of trying to book our balloon flight - it was booked, on my calendar for tomorrow. With all the stress and disruption the last few weeks have brought - I had put the wrong date down! It should have been today! The weather was awful this morning, extremely cold and freezing and guess what - the flight actually happened! All the beautiful days we had it booked on and it didn't go -- Paul even taking time off work on a couple of occasions. Rang VirginBalloons this morning to be told to ring back after mid-day - to be told tough - you missed it! You can pay another £80 each to book another date! disgusted Virgin Balloons no heart! and guess what - even Tom at Virgin said he was surprised the flight went ahead as most others had been cancelled. Sums up everything! * to expand a little further - my mother has just had two heart attacks since the beginning of October and with my sister, I am helping with her care, This has been extremely stressful - as she has been in hospital twice and sent home quite unwell. Normally I am very good with administration and keeping records of appointment/meetings/important dates.