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Steve2016

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Everything posted by Steve2016

  1. Thank you for your comments yes you are correct on stupidity, I'm not going to take it lying down I will fight it to the bitter end.
  2. I have just had a return phone call from the citizens Advice Consumer Helpline they stated that a private person selling items comes under the Sale of Goods Act, then it comes down to the item description. I advertised the camera Used, "As New Condition" no scratches or marks and in mint condition. The buyer said it was turning off when it was only going into sleep mode His description of the fault was not the correct information. The camera has no fault it was reset to factory settings, it goes into sleep mode to save battery power, all this buyer had to do was talk to Nikon or go into the menu and alter the settings for the time the display stays on. The CAC Helpline suggested that eBay should justify there decision I'm still waiting for a reply from Ms Tanya Lawler CEO. Thank you for your reply.
  3. Thank you for replying. I refused to have the camera back I sold it on a No Returns Accepted, the buyer told eBay the camera was faulty He was lying and eBay intervened and made the decision to refund the buyer when He returned the camera, I collected the camera on Tuesday 15/06/16 took the camera to a camera shop and video recorded opening the parcel and have a report of the camera working fine. I have phoned eBay constantly and can not get any sense from them its got to the stage of sleepless nights and headaches. I have sent an email today to Ms Tanya Lawler CEO hoping that she will do the right thing and reimburse my fees, postage and cost of camera test.
  4. Hello all, I'm new to the forum. eBay have gone with the buyer. Buyer said camera was not working this was not true I have all the evidence. I have contacted CAB and they have stated Sales of goods act and a Breach of Contract. Who do I start taking the legal route with eBay or the Buyer the reason for asking is that eBay intervened and I'm now £48.00 out of pocket, Spoken to customer services at eBay about 10 times may as well talk to a brick wall. Your help would be appreciated. Best regards Steve.
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