I am having loads of hassle with Jacobs, i was paying as agreed £45 a week, then i went on the sick from work, i tried to lower my payments and just got passed around from one person to another. This went on for 15 weeks, i sent a copy of my wages paid into my bank account via email to Jacobs, got an email back saying they would be in touch in 5 working days, they then sent me a letter 10 days later saying this copy was not good enough, they needed my wage slips, i told them to phone council as they too had to ring my employer to get details, nothing from Jacobs and they would not come to an arrangement to lower payments. I phoned jacobs to say i was going back to work and would be able to start paying £45 a week again, this is when i got told i would have to pay £300 in 7 days and my payments would stay at £45, or i had to pay £200 and my payments would be £65 a week, i explained that having been on £85 a week sick pay for the last 4 months i could not pay a lump sum, the girl said that while i was on sick pay of £85 a week i should of paid a minimum payments of £12.50p per week yet all the time i was talking to them this was never mentioned once, now they are saying they are going to put another £235 fees on, can they do this?. thanks