Thanks for the replies. I thought as much. We have nothing to lose so I have reached out to senior management, being realistic though

Hi, I'm looking for some advice. My younger brother defaulted on a vodafone contract 2 years ago, he's got his life together now and is trying to fix his personal finances. He's now totally debt free however the default on his creddit report is stopping him from doing almost anything, like getting a small overdraft to protect against fee's etc. Are there any channels to go down with vodafone to discuss getting this lifted? Thanks foe reading.