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GOGGLEZ

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  1. I received 2 pcn tickets from them in back in August 2015 a week apart. From the placement of the notice on the front windscreen I became suspicious as to the legitimacy of this company so I spent a lot of time researching private parking and the law and UKCPS Even though I am not in any shape or form a legal expert and all I say below is stated "WITHOUT PREJUDICE" and is "PURELY AND SOLELY MY OWN OPINION" based on my research. I can only come to one conclusion which is that UKCPS are trading in some of their car parks unfairly to say the least, ( I can't say that for all their car parks without visiting them all ), but from what I have seen they are probably trading unfairly in many other of their car parks too. They have to rely on signage to form the basis of a contract, however in all the UKCPS car parks I visited the signs were badly sited and used various font sizes which makes them much harder to read. In all cases the charges were buried under an enormous amount of print about two thirds of the way down in the smallest print allowable laid down under the I.P.C code of conduct. The I.P.C code of conduct states that it should be in large print at the top of the sign. There are laws relating to traffic management signage and if the signage falls short and fails to comply then any kind of sanction is unenforceable. They can argue its on private land and the laws don't apply. I would argue that on private land where pedestrians and moving and maneuvering vehicles share the same space all motorists must be able to read the signs clearly easily from the moment they enter the car park and difficult to read signs are, in fact, a danger to the public. That on its own is not enough, however the "tickets" and the way they issue are also inappropriate. Firstly when they issue a notice they attach it to windscreen in bottom left hand corner, which unless you approach your car from the front you may well not realize that you have been given one until much later. If you had taken the time to look at the notice before you ripped it off the windscreen you will have seen a clear plastic bag with notice inside displaying outward in large capital letters "PARKING CHARGE NOTICE" and if that was all it said that would have been OK. However underneath it states very clearly that "UNAUTHORISED REMOVAL OR INTERFERENCE IS AN OFFENCE" Putting that statement on the front of a Parking Charge Notice could be argued that UKCPS are "showing out" to have more authority then they actually have because usually it is civil enforcement officers employed by local government or police that issue penalty charge notices and they have similar wording on the opaque bags which the notices are put in. The fact that UKCPS use similar wording on their notices through a clear window bag, that in itself is illegal. Sending out invoices and letters of intimidation asking for money without any proof or evidence to substantiate the claim is questionable. If you can prove inadequate signage, If there are any words on the front of the actual notice stuck to the windscreen relating to an kind of offence...Menacing letters demanding money without any supporting evidence. If all 3 of the above conditions apply you probably have a cast iron defence against any court proceedings that might be brought against you. My other piece of advice is don't communicate with them whatsoever. Don't reply to any letters they or their solicitor send you. IF YOU RECEIVE COURT SUMMONS FROM THEM THEN YOU MUST REPLY TO THE SUMMONS, IF YOU DON'T THEY WILL AUTOMATICALLY GET A JUDGEMENT AGAINST YOU (aggravation you could do without) I think that UKCPS has developed a strategy to deliberately mislead customers starting with its name, followed by designing signage which is wordy and difficult read even when stationary. With inappropriate placement of notices on the windscreen and some ambiguous wording notices which make them appear more official then they actually are. To complain or appeal one must write them a letter and use a stamp to post it to them because they wont accept or reply to emails. This makes communicating time consuming and tedious, another tactic used to put people off appealing or complaining and therefore increasing the chances of getting paid all that takes is one phone call
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