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Vicechairvillagehall

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  1. Hello all, I am 'lucky' enough to own a Hotpoint dryer in the affected range. Hotpoint are being awkward at the moment, they did offer a 'collect it yourself' condensing dryer from Currys for £49 but that offer has now been withdrawn and replaced by a deliver for around £95, I complained to Hotpoint and got a cheque for £25 towards the extra cost, I have not yet changed the dryer, but I am not using it. Being a 'competent and appropriately trained person' I took a look in the back of the dryer where the heater is, expecting to find a build up of fluff on the heater, their was non at all. Having said that their are only 2 of us in the house and the dryer is only used in bad weather. On BBC morning news in the beginning of October 2016, an item on the dryers was broadcast suggesting thet the fix Hotpoint proposes is inadequate and the dryers remain unsafe, so doubt has arisen over the efficay of the process used to make the dryer 'safe'. My advice is to go for the credit card company' if you used a card' and re claim that way as the dryer was not fit for purpose when it was sold to you new, or if you did not use a credit card go back to the retailer with the till receipt. They cannot claim that you brought it a long time ago and you have had your wear out of it, because at the time of sale it was not suitable for sale to the public. Whatever you decide, do it quickly as I see Hopoint etc going into liquidation over this issue to avoid payouts. Good luck
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