I have just been made aware of this situation with M&W Property Consultants. I am a tenant and back in August recived a letter from My Deposits stating that M & W Residential Lettings membership was being cancelled. I contacted the Paddock Wood branch where I my letting was arranged was told by Lucy that it was all a mistake and I would get a letter to confirm this. I never heard anything and had since noticed in November that the office had disappeared. I contacted My Deposits this month to find out that my deposit was not covered and have since tried to get in contact with the company. I have spoken to my Landlord and they were completely unaware of the situation. I called the Hastings office and spoke to Jon who was rude and brusk. He insisted it was nothing to do with him and that I had to speak to Lucy. Having now read all these threads I am extremely worried I will never get my deposit back and completely shocked by their behaviour. I am not sure how I stand legally as a tenant. Can anyone advise?