The Able Group - Unable to fix anything & unable to refund... I need to vent a bit about this emergency call out plumbing service. I booked them to investigate hot water flushing back into a cold water storage tank. They sent an obviously unexperienced plumber, who ignored the requested job, & fitted a ball cock instead. The tank flooded again. They sent another plumber who turned down a thermostat, & ignored the original job. The tank flooded again. They billed more than was agreed to my credit card. They refused to refund & I'm having to request money back via chargeback & go through small claims / trading standards. Terrible customer service, terrible quality tradesmen, terrible experience.