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jroberts89

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Everything posted by jroberts89

  1. Hey Sorry. I remove it because I thought I may have made a mistake so I was going to re upload it next month if I didn't receive a letter. I will try and update on the 18/8/14 if I do or don't receive anything. What I originally said was (roughly) After trying to contact my gym and being unsuccessful I decided to call harlands (withheld number) and ask them what would happen as I have 2 months left on my membership and not 1. The letter said this was a final payment due which is what made me wonder if I would receive another letter next month saying I owed £19.99 + £25 if I didn't pay both months. When calling them I asked them what would happen, the lady responded saying that there was only 1 month left to pay and this was a final payment. After this I mentioned that I was advised by the gym to cancel the direct debit. She then told me that someone had previously contacted them and the admin fee had been removed, there was only £19.99 left to pay. She also mentioned I was free to use the gym till 14th august. I paid the £19.99 and I will await to see what happens in the future. I wrote down the time and a summary of the conversation we had on the call for future reference for if I did receive a letter.
  2. Thanks. I shall wait. I have read some of the other threads on here which say to just pay the £19.99 but i'll wait for their advice first.
  3. Hello I rang up my gym last month to inform them that I would like to cancel my membership. They responded by saying to me I can either cancel the direct debit or go down to the gym and cancel it there (they needed me to fill out a cancellation form). As the gym is out of my way as I have moved jobs I decided to cancel the direct debit. I have now received a letter from Harlands stating I owe them 19.99 and £25 admin fee. I have now realized after cancelling my membership that I cancelled it a month early, this explains the letter I think. I signed up for a 12 month contact for 19.99 which started on 28/8/13 and first debit was 14/9/13. This confusion in me cancelling early was that the direct debit had been going for 16+ months on the account as I was on a student membership prior. The reason or my cancellation is the gym isn't properly vented (doesn't seem it if it is) which means the smell is horrific (late night when I attended). This has caused me to leave early feeling nauseated on multiple occasions and I did go sick which then caused me to stopped me attending (about 2 months). I have read a couple of the threads on here however I am unsure what I should. I don't mind paying the last month membership as I realize I cancelled early as it was a 12 month contract and I cancelled after 11. Do I have to pay the admin fee? Could anyone please offer any advice? Thank you for any advice given in advanced.
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