You can appeal to paypal about it being closed or take it up with visa or mastercard ect if you pay paypal that way.

After threatening to take it all the way with PayPal for not giving me a refund there service to pay Shipley as a goodwill gesture they have refunded my money and said if they receive any more complaints about Shipley they will have to look more closely at this company as they do with any other one that they receive a lot of bad feed back on .. so get complaining and shut this firm down..

The more you read about Shipley the more fraudulent the firm becomes..

Same happened to me try raising a dispute with paypal and your credit card firm and tell every one not to use them

I have just been ripped of twice with this company and have raised a dispute with paypal as well and as I pay paypal with my master card I will be going down that roust as well if I don't get a refund after there sub contract couriers failed to turn up one never even got in roach after I accepted his quote they had the cheek to say I can only use the refund on there site and you have to do so in six months as if I would be daft enough to try that a third time.. The commission they take in advance of any service must boulder on fraud when you read how many people find that the firms they thought they were hiring are not there and using throw away SIM cards from asda and like. I would encourage everyone not to give up as they must be making more money out of the refunds that are not used than giving a proper service and paypal and eBay need to get involved as it will put people off using there services as well