BRIGADIER2JCS Re: Default put on my account by British Gas Was the final account paid? Hi, I have been told by BG that the final bill had not been paid

Re: Default put on my account by British Gas "The Information Commissioner can help but saying that, advising them in writing that the default should never have been issued and that they've unfairly processed your data contrary to the Data Protection Act. If you've suffered damages they should pay you compensation (always ask) under s13 of DPA" Thankyou for your reply I will do as you say and then I will see what happens from there I'm hopeful this will work thanks again

Hi I really need help!! I have had a default put on my credit file by BG which I was completely unaware of only came across this because I was refused a mortgage. Credit file shows the default of £64 had been put on 25/11/11 however I cancelled in April 07 and was sent my final bill for 10/05/07. I still have this final bill so my question is can BG put a default on 4 years later and if not should they have removed it by now as it has been on my file for over 6 years . I have been on the phone speaking to Dan from the complaints management team at british gas who spoke to a member of the team that remove defaults and they point blank refused to remove my default because they did not have the date for my final bill. Dan asked me to email a copy of my final bill to him so he can show them, I have emailed a copy over. I now need to wait till Monday to see what will happen. Any advice will be appreciated as I don't know where I will go from here if they refuse to remove the default