Can i also add that the bottom line is this: BG knew the tenant had left and i was taking the tenancy over. They agreed it was not my responsibility but they IMO sneakily and slyly went to court anyway. I have just taken a call from BG admitting they did know the account was disputed and admitted ( after being told we had sent letters registered) a *mistake had been made* A mistake does not bring little Coco back, nor does it reassure my son he is safe in his own home.

Hi, i have made a thread but the site wont allow me to link it

Hi, my first post here. Il try and keep to facts and bullet points. I moved into a rental flat on Saturday 8th June, well i started moving our things in. Prior to this, the landlady had been receiving letters addressed to The Occupier, the previous tenant had left debt with British Gas. Landlady spoke to BG on a few occasions and informed them the tenant had left and provided a forwarding address. LL was assured that was an end to the matter. 4 other letters arrived from BG saying they were applying to Court for a warrant to fit a PP meter due to previous debt. Again, LL sent a letter via recorded delivery repeating the facts. LL was assured action was cancelled. LL received a letter from BG saying they had been granted a warrant to enter the property to fit a meter. Once again calls and letters were sent. All the correspondence from BG was addressed to *The Occupier*. With the prospect of forced entry looming, LL once again, was assured by BG the action had been cancelled, no PP meter would be fitted. BG were told that the meter was outside anyway. LL even quoted the law to BG, they accepted the debt was not for me ( previous tenant was a male, im a girl). At this point i`d taken tenancy with 2 weeks in lieu to move in , decorate a little ect, i called BG to start a new account. I keep reptiles so i moved the snakes in first to settle. My son is only 9, im a single parent and he adores his pet snake. So as we were moving in, to make things smoother, me and my son stayed with family till flat was ready. 3 days after i moved the snakes in, i went to the flat to finish some wallpapering. When i opened the door it was like a furnace hitting me. It was over 100 degrees in there. Remember the first heat wave we had? We for this reason, i had turned the gas off completely, leaving the snakes with a Stat for temp control. First thing i noticed was paperwork on my coffee table, from BG addressed to the Occupier saying they had fitted a meter outside, i was to pay the debt at 25 pounds per week! no copies of warrants ect. Then it dawned on me, BG had turned the heating on, full. I checked the animals and found my sons Corn snake dead, over heated. The Boa and Python made it, but only because i got there just in time for them. Furious, i called BG, after talking to a moron who refused to put me through to a manager,he said they would call back - that was 4 weeks ago. My son refuses to stay in the flat, we had to bunk down with friends and family since then. My kid is now staying with my sister - he wont come home as "But the bad man will get in and kill Irwin and Missy like they did to Coco" . Its broken my heat to see him sat there with his dead pet crying. Despicable barstools. BG have since ignored me and told me they had a right to do what they did and the meter stays. I got my MP involved and BG have agreed to remove the meter but thats it. Not a apology or anything. This has left me out of pocket by £300+ you cannot stay with people that length of time without contributing financially.Plus transport to school and back ect. Not to mention im having to pay someone to house my snakes as my kiddo is too scared to have them home. We are going to have to move again. I dont know what to do about this? Any help please?

Hi, this is my first post here, i joined this site looking for advice as what has happened to the OPs Aunt, happened to me, but this time our pet was killed and my son refuses to return home. I will make a new thread explaining. I am sorry to here of your Aunt OP.