I suggest you (re-contact) emergency power cut number for your area which may or may not be Scottish Power as depends on area your daughter lives in. All the power companies list all the numbers on their websites. If it is South of Scotland it is 0845 27 27 999 but for London 0800 028 0247 (and so forth). They operate 24 hours a day, they should someone round to restore power. Don't let them fob you off with waiting for Monday for department responsible for the disconnection to be open. Discussing reasons (& claiming compensation) can wait till Monday but the supply itself should be restored within a few hours today. Also there is no harm in ring Housing Association's 24 hours repair line to say have no lighting etc. Good luck with sorting situation.