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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

lioness

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  1. lioness
    Thanks for this and other comments. They have provided me with their address. But I might follow the above advise and open a free bank account and deal with them that way since sending via signed-for will cost £5 everytime and I can ill afford to "waste" any money at all. What do you guys think? Is there a cheaper way to send them money via registered post and if not, opening a new basic acc is a good way to go? I prefer to send them money in mail as this avoids future issues and I will keep a receipt of everything, but only if it wasnt £5 everytime. Need advise
  2. lioness
    yeah, thats what i said. Already told them twice that I am not paying by DD and all the have to do is give me their bank details. Both times they replied they dont do that and only acceptable methods are dd, debit card. And that if i dont reach an agreement soon then interest, late charges will keep adding. They are quick to reply. Usually reply within a few hours to every email. So know its my turn to reply and was hoping to quote an address in my email just in case they change their mind and give me their bank details instead as it will be cheaper than signed-for. But looking at the few posts here, their addresses are all dodgy and hence dont want to be wasting my signed-for stamp + payment money sending it to one of these addresses. I emailed them asking for their address but I am certian the reply is again going to be that they only accept dd
  3. lioness
    i told them this but they keep replying that only acceptable methods are debit card, direct debit. And I will ask them for address but dont have high hopes that their reply will be any different to their previous two replies. Basically, we dont accept anything else. And if u dont comply, you pay the costs. So was hoping if someone provides me with an address here, at least i can quote it in the email and then they might start listening and provide a more desirable payment method - bank transfer.
  4. lioness
    so in my reply email I will be asking for their address. anyone who have dealt with them before know which address to send the payment to?
  5. lioness
    When i ask for their bank account details, quickquid keeps telling me " Thank you for your email. In order to secure an arrangement you must provide valid banking details ( direct debit or debit card). We do not accept standing orders, giro slips, etc. Collection procedures will continue until an acceptable payment arrangement is made." So do i send just ignore them and send money to them via mail like someone said earlier? They are a US company right?
  6. lioness
    I am not "speaking" with them. I only communicate via email. They have been quick to reply. Thy replied within hours to me repayment plan with the above "courtesy". So can i send them one final email stating i can only afford 30 pounds and need their bank account details to make the payment.
  7. lioness
    however the due date is tomorrow. i was hoping to at least reply saying that i can only afford £30 and informing them that i have instructed my bank regarding cpa. So if they want me to pay the 30 quid, they will have to send me their bank details or that i will send the amount in post. i was also hoping to tell them that i am revoking the authority for them to debit my account.
  8. lioness
    how do i do that. i have cancelled dirct debit and CPA and was hoping to ge their bank details after reaching a payment plan
  9. lioness
    thanks. i guess thats about right. Thats what confused me. So their "courtesy" offer is to just accept a one-off lower monthly payment instead of a repayment plan? And the email said that i need to contact them before my account is in arrears but why would they say that when my due date is tomorrow. basically even if i send an email now, they may not even check it till tomorrow. so just a one off courtesy payment?
  10. lioness
    thanks. doing it now edit - sent now
  11. lioness
    "reported" my post. hopefully the admin will be here soon. srry about all this. You must be a really great individual helping people like this.
  12. lioness
    i dont know if the info is "serious or concerning" but it can possibly identify me and hence i wanted to send it privately. will ask the admin to forward it to you thx.
  13. lioness
    i understand the policy and would prefer to keep all the chat in the thread as other members can offer advise but the email has sensitive info. I have paid quickquid 70% of the initial principal already and i think they afford me something which they probably normally wouldnt have offered otherwise. I dont know. Maybe they do offer it to everyone but i would rather not take the risk and have them know what advise i am getting before i actually contact them.
  14. lioness
    renegade , do u have a email account or another account where i can send u their exact email. they actually emailed me something which if i state here , would completely reveal my indentity to quick quid if they are browsing this forum.
  15. lioness
    My circumstances have changed and I have contacted p2p offering a repayment plan. They have rejected it outright. I offered around 25% of the monthly payment I am normally required to make. What do i do now?

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