Most people who take out online insurance never expect to have to send something back in the post and certainly do not expect to be charged £12 for not sending something back in 14 days. What a [problem]! Close Premium Finance have all your banking details to take the monthly payments but will still hit you with a charge if you fail to send some paperwork back that is hidden amongst the mass of stuff they send out. BEWARE of Close PremiumFinance £12 [problem] charges. They must make a fortune from people who do not expect to post anything when they complete online! The idea of online is a self service experience. All exceptance to terms and conditions, all bank details and checks, all agreements etc are conducted and concluded online. That is the point!!!

I have had trouble with these people also - £12 charge for not sending in paperwork Beware of Close Premium Finance £12 [problem] charge. Most people who take out online insurance never expect to have to send something back in the post and certainly do not expect to be charged £12 for not sending something back in 14 days. What a [problem]! Close Premium Finance have all your banking details to take the monthly payments but will still hit you with a charge if you fail to send some paperwork back that is hidden amongst the mass of stuff they send out. BEWARE of Close PremiumFinance £12 [problem] charges. They must make a fortune from people who do not expect to post anything when they complete online!