While hunting for old bank statements I found a statement for an Alliance and Leicester (now Santander) account it was called Flexiplan and was a sort of rolling credit.I had forgotten all about this because it’s dated 20th Oct 2000, I have the account number, and was paying PPI on it.I have already had success claiming against Santander for my current account overdraft protection, is it worth pursuing and do I have enough with one statement to claim for PPI on this account, as it was so long ago, will they scream it’s over 6 years so we have no records???

I have turned my shed upside down and found a statement just 1 dated Dec 00, and it shows a direct debit for OD protection, this shows I was paying it in 2000. I wonder if some of the wiser people on here could point me in the right direction re wording a letter saying "your a pack of lying ****" but in a nice legal way ;-)

Hello to everyone this is my first posting, although I have used this forum as a resource. Santander (ex Alliance and Leicester) have offered me a nice sum for miss sold overdraft cover, a version of PPI but only going back six years. Although I have had an account there for at least twenty years! Is this correct? They state that they only hold six years statements (very convenient) and can go back no further, I am sure I read somewhere that they can estimate the redress due even though no statements are available. I might have one or two old statement in my shed but nowhere near over fourteen years worth… Will I have to accept the very generous offer or can I push harder and get proper redress?