amr11
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I have just discovered today that Wonga has taken 2 sums from my Lloyds TSB account on 17.9.12 totalling £320.27. Wonga have confirmed that a loan was taken out using my debit card details. They refused to provide any information as to when the loan was taken out, by whom and for how much. I was advised that someone from their fraud team would contact me within 24-48 hours. Lloyds have confirmed they will refund the amount with 24 hours and seek reimbursement from Wonga. In the meantime, I have had to cancel my debit card. I cannot understand how alarm bells did not start ringing at Wonga when the original loan was paid into an account which is different to the one Wonga were going to take payments from. I would have thought this would have resulted in additional security checks! I will be interested to hear from the Wonga fraud team as to what information was supplied in order to successfully take out a loan with their company.
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