Well the car got Repossessed and they wanted me to pay the whole debt off to get the car back which was £3500. We couldn't afford We've complained to their trade association and that's all we could do. Car went to auction on Friday. We brought a £1000 car and the moral of this story don't take out car loans and log book loans as if you fall in the s**t your screwed!

Well just had my car repossessed by them a Paul Hilton was not helpful making a complaint now

Carcashpoint is a log book loan

I've paid about £600 off and it's not on HP

Just called national debt line to be told they are within their rights to take the car and not accept a part payment they don't have to agree to anything all I can do is make a complaint to their trade body and financial ombudsman

Well carcashpoint/Burlington credit gave me such a warm wake up call repossessing my car. I was very calm let them take it checked all the paperwork etc then came in the house and cried. I've called them asking how much will it cost to release my car £3,344 they want the whole loan paid off. I've offered £1000 and asked if I can pay it off monthly to be told a massive fat NO not sure what to do now so please can someone help.

I can't believe no one responded to you and thanks Davy for responding to my post I wish I could advise you but I'm at a loss myself with my own problems with car cashpoint :( I was trying for a time order on my account not sure if you could do the same but now been told I can't for a bill of sale good luck Davy

Thanks for coming to my aid davystsea I'm now trying to raise the arrears as I've now been told I can't do a time order for one of these as it's not regulated by the credit consumer act! Not sure if that's right or not but really feel like I've been hung out to dry. Car cashpoint are now ignoring me so I know I'll wake up one morning to find my car no longer on my drive Thanks once again

Please can anyone help me?

Hello I had a log book loan with CarCashPoint, I have fallen behind with my payments due to illness, I've bipolar disorder. I have been totally upfront with CarCashPoint and said I can't afford the monthly repayments and could I reduce them until I get back on my feet. I was told NO. I'm in arrears of £530 and I'm now told I have til Friday the 7th to pay or they will be calling the bailiffs. I've pleaded with them but they are being so unhelpful I just want to cry. I called National Debt Line on Friday and they were fab. So helpful. I was told to ask CarCashPoint if they had the bill of sale and if it was stamped by the court. They have. I asked again if they could help me to be told NO again. NDL said to apply for a time order but I'm not sure what to do and I'm now in a panic. Any advise would be grateful right now. I can't get in touch with NDL sadly