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weski

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  1. I checked my current account online at about 8.00 this morning and £252.26 was paid out to Wonga overnight. I had never heard of them before, but having done a little research and read this thread I got very worried. I Rang my bank at about 9.00 am. They cancelled my card immediately and asked me to ring wonga, to query the payment, and then ring Lloyds fraud line back. Spoke to Wonga - who asked for my account details (which of course they could not find). They did however find the payment from my account, and said that their fraud team would be in touch within 24 - 48 hours.Spoke to Lloyds again who said they would arrange charge back from Wonga but would meanwhile repay the money into my accountBy 12.30 the money was back in my accountBy 13.30 I received a phone call from Wonga fraud team, confirming that it was a fraudulent transaction, and apologising.I still have no idea how this happened, all that I can say is that Wonga must have very slack payment controls - they would not tell me the card information that was used due to 'data protect' which I found a bit odd as this was my 'data' that someone else had stolen.Meanwhile I cannot complain about how promptly Lloyds have refunded the money and just hope that this is the end of it.
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