The thing is that they might prevent other company to take over my account as: There is no details of the occupants and so on who will they send a final bill? There are mysterious charges of Agent Visit Fee and I am pretty sure that they will charge me for today's visit as well. So in their eyes I owe them, my account is in debt with these charges.

Hi guys. I'll try to make it as clear as I can. Over 2 weeks ago I received a threat from company called PDP Management Services that nPower requires my proof of occupancy and if they will not receive the above they will obtain a Warrant and will disconnect me. So I sent my details again to the nPower (by email this time). Still no answer from them and what I discovered they charged my both accounts (gas and electricity) with so called Agent Visit Fee.... (?) Now, today a guy from PDP Management Services visited us with the same threats. All letters are addressed to The Occupier. Tried to phone nPower with no luck. Tried Twitter, will se if that is gonna work. I also sent an email to the PDP explaining that I have provided all information required by nPower. My questions are: Am I allowed to change provider right now or they'll make a trouble with this? Are they allowed to do this? Do I have a right to call the police if I will be still unlucky with the nPower and they will arrive with the Warrant? I've no debts with them but I must say that feeling quite stressed right now. Thanks.

Guys, Thank you for your replies. At the moment we are waiting for a legal advice. LA doesn't want to speak about situation and our complain has been forwarded to the LL, no answer since Thursday 24/07. DH tried to speak with LA yesterday, but he was very rude. If we just move out asap, we will never get back over £2000 deposit and what we are afraid - the court action from the LL/LA side. Reduced rent? We have to rent 2 desks somewhere and pay for childcare - that could be a total of current rent. Unfortunately, I am not able to post any pics or videos, but to give you any idea how does it looks like please visit 565londonroad(dot)wordpress(dot)com Thank you!

On the 12th of June we have rented through Estate Agency 3bdr house. Due to the pressure put on us we moved in much earlier than we planned - agent said that landlord want to move in asap. We agreed as it was very hard to find something else in our area. From the day after we moved in, there has been significant noise coming from the construction site located just in front of our garden. What we found out was that there will be 6 storey building... I'd like to mention that agent didn't say a single word what kind of hell we can expect and also, there was no sign of machinery in the day of viewing, pictures of the house on their website are misleading too. Engineering machines are working every weekday (within agreed hours of course: 8am till 6pm) and make our living here very difficult. I want to stress out that both myself and my partner work from home but the conditions make it not possible. We have an Assured Shorthold Tenancy Agreement for 12 months period with break clause after the end of 6 months. There is no way that we will be able to stay in this noise. Kids are complaining for headaches and ear pain. Any chances that we can end it without losing our deposit (we're renting in London, so you can image the amount) and being sued? Thank you for any suggestion.