So, it would just be dealt with as a civil matter and not criminal; i.e. I wouldn't be in trouble with the Police?

Hello, Just thought I'd ask for some further advice as we have now defaulted on this loan with TFC. We are in contact with them, almost daily as most previous customers have mentioned! We have now told them we are no longer in possession of the vehicle, and they have told me that if I don't tell them where it is it will be reported as stolen. I don't have the details of the person I sold it to, and they lived over 150 miles away. My first question is; can they do this? If they do, what are the repercussions of this for me? As we have been moving, and only just at a point now where I can spend the time sorting this out, I haven't done anything. I am going to request a copy of the registered BOS from them with the High Court registration number next. Any help appreciated!

Hi, I've attached the agreements below. Any help is greatly appreciated! Thanks R [ATTACH=CONFIG]40294[/ATTACH]

Thanks for the response conniff, but if the agreements not valid, should I still make payments under the agreement? And how do I go about telling them it's not valid, and what's their likely response? In regards to ppi, there is no mention anywhere on the paperwork, but there is gap insurance.

So how do I go about dealing with this, we can't afford to pay for it any more...

So I rang TFC, and they were less than accommodating. Just stated they don't do reduced payments, and will go through the usual default procedure. I mentioned that my BoS was void and he just said that I will have to put my complaint in writing to their complaints dept. I'm just confused about whether the CCA is still valid or not with the BoS void.

Thanks for that. Had a good look around, there seems to be quite a few people with void bos's around, and I think mine is too. It doesn't have the specific wording required under the ancient law and it was signed by the salesman. The cca was signed by us on 3/3/10, but by them on 8/3/10. Will this affect the legality of it? And if the bos is void, is the cca void as it directly related to the bos? Thanks for any advice!

Bill of sale

Most retailers today will sought authorisation from their payment processor, however some larger retailers can authorise some smaller payments without contacting the payment processor. These retailers will have a floor limit for these transactions, which is usually £50, but not always. Some retailers will only do this if the technology that is used to gain standard authorisation isn't working as it should. There isn't really any way of knowing what individual retailers do though, as it's not something that they would publicly talk about.

Hi, Thanks for you speedy response. The loan is for a car through the funding corporation. thanks

Hi, We have recently taken a steep drop in our family income and we are having to cut back on everything to survive. We have a secured loan which was originally for around £12k taken out in March 2010. The outstanding balance is now about £6k. We no longer own the goods the loan was secured on, and would like to know, what would happen if we defaulted on this loan? Thanks R

Thanks for your help. We're still waiting to see how far this will spread at the moment. Had to go in to HSBC today and draw out the last of my money that went in, felt like a criminal, just like the other times i've been in! Cashier still couldn't understand why account had been marked for closure... We are due to move at the beginning of april, so we will wait until then before we start sending off SAR requests etc to ensure everything comes back to the right address. My wife went to see the lady yesterday, she tried to act as if nothing had happened and denied any knowledge of "stolen money" or informing her bank. She stated once again that she didn't want the money back, and it was ours to keep. My wife had the feeling that she was lying about not knowing anything. Unfortunately, my wife wasn't able to record the conversation, so we still have nothing in writing other than the facebook message. Read the letters from the bankls again, to see if there's anything there that could help. In the Barclay's letter they state to make alternative arrangements for any incoming funds, as once the account is closed the cannot guarantee any monies paid in would be returned successfully. Surely this is fraud in itself! Utterly p****d off with the whole thing now, seems like banks are alot like polititions, they make their own laws, and are pretty untouchable. Will come back when I have more info to share.

Hi, We don't have regular monthly statements, so will have to go diwn the SAR route. In response to your questions; 1. The lady never stated at any point that she was unhappy with the payments the she or my wife had made on her behalf. 2. My wife stopped working for her as she wasa "poached" by another care agency. However, she continued with a few more payments after this time. 3. We don't know how they were made, we guess internet. 4. The lady is of sound mind, and lives alone. She manages all her finances herself, however she is disabled so requires help to get around. We are worried that this will count against us. Today we received letters in the post from both Barclays and HSBC stating that accounts are to be closed. HSBC have stated that after conducting routine "security checks" that they are to close our account. The letter included a leaflet from CIFAS, and was signed by a manager in their fraud dept. I can't understand how banks can conclude that a fraud has taken place, when we haven't even been able to answer our case. How long will CIFAS information remain on file for, and what will it effect? We have credit cards and loans, 2 for cars, and we're now worried they will come and take the cars. Any help, greatly appreciated. Thanks

Hi, Thanks for your reply. 1. My wife no longer works for her, she stopped working for her in November, however paymetns continued until early January. The lady has said in a facebook message dated mid January that she doesn't want the money back. (However my wife has been paying £50 per week through her door since November, as she now realises that it was all wrong.). We don't know what the lady has said to the bank or the Police as she no longer works for her and hasn't spoke to her since that Facebook message. The Police call handler today advised my wife to contact the woman, which we are reluctant to do, as this could go very wrong if the Police are called then. 2. Before my wife had a business account set up, she used to use our personal account to receive payments. 3. Sometimes yes, other times Internet banking. We don't know how all of them were made as there were so many. My wife says she may have made some of the payments, but only at the lady's request, and NOT all of them. (I know this will prompt questions as to why my wife would do this, I'm not sure she really knows! My wife was convinced that as the lady kept giving reasons, that she wasn't doing anything wrong.) Now we have no access to our Barclays accounts, we can't print any statements with transaction details, which doesn't really help! Would Natwest have reviewed their CCTV for any transactions that took place in the branch? Thanks for any advice, it's much appreciated.

Hi All, Been reading many of the posts on here, hoping to get some tips for our situation, but not really finding anything. I think our case may be unique! Please read this post with an open mind, I know many people may judge us before considering the facts and beleive we were wrong from the outset. We (Me & my Wife) have banked with Barclays for abour 3 years. We have 1 current account and 2 business accounts with them. On Tuesday 6th March, my wife tried to log on to our online banking, but was greeted by an error code and given a number to call. Upon calling the number and greeted by an Indian call handler, she was put through to a different dept. She was told that "Cautions" had been applied to all our cards, and all our accounts were under investigation as their was "Stolen Money" in them. My wife had a care business where she provided care for people in their own homes, and had a client who got very close to her. She lived alone and had no children or family. After working for her for about a year, she started paying lump sums of cash in to our personal account from her Natwest account. When my wife questioned her about it, she said it was back pay for her benefit, and if she didn't pay it to my wife she would get her benefit cut, which she relied on quite heavily for care. The payments continued quite regularly for atleast 8 months, of varying amounts, from £200 up to over £1000. The lady always gave "reasons" to my wife for making the payments, and started saying that she couldn't enjoy it, so she wanted us to have it, and our son to enjoy it. We have a message that was sent through Facebook, stating she knew we had the money and she wanted us to have it, and didn't want it back. My wife also had lots of text messages but dropped her phone down the toilet a couple of months ago, so their gone... I didn't discover these payments to our account until about Sept/Oct last year. I added them up and they came to a fairly large sum, so I immediately told my wife to get her to stop making the payments, or we would have to tell someone about it. Now, I know many of you will be thinking, why did we accept the money in the first place etc, etc. I know that it was wrong to accept this money, and so does my wife, but at the time my wife wasn't aware of the amount that was going in, and just thought it was bits and bobs. If I could turn back the clock, I would have put a stop to it right away, however we didn't. The money has been spent, not on anything grand, just on "stuff". Going back to now, it emerged that the "stolen money" had come from Natwest, and they were conducting "their own investigation", and Barclays said they were notified by them. I have called several times, and been in branch to find out nothing. Finally today I find that they are closing all our accounts as "Natwest have confirmed that a fruad has been committed". As you can imagine, we are terrified that we are going to have a knock at the door any second from the fraud squad. We also found out today that a parachute account that we had with HSBC is also being closed. We don't know the reasons for this, the people in the branch didn't know why, and the people on the phone just said "something to do with your credit file.". I have checked both files, and nothing different from before is showing, and nothing under CIFAS. My wife called the Police today to see if there is a case open, or if they wanted to speak to us, but the call handler didn't seem overly fussed and just said they couldn't discuss it with us, even if there was a pending case! We are due to move house on 2nd April and need access to a bank for all that. I have applied for a COOP account today which has been referred, so have gone to a bank that doesn't do credit checks, just so I can get paid. Don't know whether we should seek legal advise, hope that that is the end of it, or just wait for the police to knock on the door. Can Natwest actually say that a fraud has been commited, no one has asked us for our side of the story! What happened to innocent until proven guilty??? Are the Barclays and HSBC account closures linked? Should I expect my credit cards to be cancelled too? Will this appear on my credit file? (There's nothing there as of today) Really don't know where to go next...