I , as have many, many others, been posting to the Vodafone forum on SureSignal for the last three weeks with no answers. The only thing we have had back is that there needs to be a meeting with you and your suppliers of the boxes. The support has been appalling for a product many of us were sold as a fix to our problems but has turned out to invoke many of us being told to muck around with router settings and it now looks like its your problem but. Jo timescale for a fix. I as will many of the others be seeking refund and compensation based on you misadvertising this product and the unbelievable lack of urgency to resolve it. Just wanted to make sure you were ware if you do direct anyone to the forum for suresignal ( the one with just the red light problem) then will encounter over 450 posts in the last 6 weeks complaints. Thank you rant over...