I have the very same issue but now the online retailer will not answer my emails to provide a refund. How do I and the OP stand in law, should the goods be sent even though they were priced incorrectly? I have two emails confirming the purchase of the goods and the money (under £100) was taken from my credit card. Can we purchase the same goods elsewhere and claim the difference in price for loss of opportunity or loss of bargain? How do I claim my money back as the retailer will not even respond to my emails, if they did respond I would be willing to pay the full price! As the goods were advertised at the wrong price is this advertising fraud? Advice much appreciated!

Cheers, I'm going for the jugular!

Been offered £1050 but my claim is for £1873. So to me no where near enough of MY money back! Should refuse offer and go for full amount? or in light of the 'Tonight' programme which stated that Bank charges are in reality £4.50 per item ( and that was a generous figure) I was thinking of making the bank a reduced claim (by £150) to allow for their costs. This I thought would be reasonable and would sweeten it for poor Mr Langdale so that it would alleviate the need to do the small claims court bit ............. or should I go for the juggular, which I am quite prepared to do!

I wouldn't be nervous, there are plenty of lenders who will be quite happy to take on your mortgage ( try Northern Rock for a deal) , as for your account, try the Alliance and leicester, their account is much better, 10% on savings, £2000 interest free overdraft, interest free credit card for 9 months including balance transfers. What does the hsbc offer ....... naff all just excessive charges! I am in the process of changing over to the A&L after hsbc charged me £125 for going £6 OD! So claim your money back I am!