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About bluetack

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  1. Hello all, We've never been in this position before hubby lost his job a few months ago and had to sign on for the first time in his life (he is 60 and so completely destroyed). Finding another job at this age is proving very difficult. We have a mortgage. He is now getting support of £83 a week. I receive incapacity benefit for a progressive illness. It seems that we are entitled to help with the mortgage interest payments but won't get this help for 39 weeks. How do people pay their mortgage in the meantime? That's almost 10 months for us to wait and I'm pret
  2. Below is the reply from Very about my complaint. Interestingly, they have removed the suite completely from their site. This means that I cannot see the description anymore. Thanks for emailing us about BRODIE 3 + 2 SEATER SOFA (6AYWR1P). Th etechnician has advised there are no manufacturers faults . Therefore , if you want to challenge this you would need to submit your own independent report advising what the actual manufacturers faults are . This would need to be done on letter headed paper and it would have to advise what the costs for repair would be and what the manu
  3. Would not recommend this to anyone not worth half the price I paid for it Cons: Sofa loses its shape quicky, Very enigineers came to view sofa and said that I had to fluff the cushions each day to get them to sit right, not happy with this at all Plump cushions regularly to maintain fullness. The suite is a 'Brodie'. Above is a review from someone else I copied just after Christmas. I've pasted in the bit about plumping the cushions (doesn't say daily as the inspector told me to do). Can't seem to find the other bad reviews, I wonder why??
  4. Thanks for your advice unclebulgaria, I will follow it and write to the Chief Executive this weekend. I've checked the suite reviews on the Very website and there are many people with this problem. I'll post the response here as I'm sure I'll need further help. There's no other place better than cag that's for sure!
  5. Not sure if anyone can help but am throwing this out there just in case. Bought a 2+3 suite from Very last June on buy now pay later. Payment not due until June 2016 but have been paying it off anyway. A problem started to develop in November when the base and back cushions were distorting so badly that you sank into the corners when sitting down. It was not a cheap suite at £1800 before sale price of £900. I contacted Very who said they would send a specialist out but if no fault was found we'd be charged £45. The inspector came last week and completel
  6. Something very serious is about to happen for my husband with his employment and we really need some advise. He has worked for a large, high profile company for 10 years now and loves his job. He has never taken time off sick apart from the odd day, no more than 10 days in the whole 10 years and has never had any work issues such as any disciplinary action etc. Everything was fine until about five months ago when the company brought in a new manager for the sales team and my husbands position was altered. He took on his new role and performed well. There were rumours that this new b
  7. In 2011 we had a bill for £19000 for alleged tax credits overpayments. We argued and appealed and asked for a tribunal. We sent loads of paperwork to support our appeal. We have heard nothing since apart from a yearly letter in June stating that we are not entitled to any tax credits (we don't claim any) and that £19,000 is still owed until they make a final decision. I call them each year but they just say that we should have had a tribunal by now and they will put a note on the records that I have rang. I am at my wits end with this. Four years have passed and I'm terrified that one day we'l
  8. Thanks Stu, I hadn't even thought of that! I'll have a good look, Friends Life are not giving out any contact details except their own and all their paperwork has a PO address.
  9. I have kept an email+paper+telephone trail for all dealings with Friends Life. I have made a written complaint and their answer was along the lines of 'we may deal with it in a few months time'. There's no point in contacting the ombudsman until you've written a formal complaint letter to Friends Life and waited for their response, they have a time limit of 8 weeks to resolve your issues. I am now talking to TPAS (The Pensions Advisory Service) who are very interested in what's happening with Friends Life and their reluctance to send out any claim forms. I've sent them everything and pointed
  10. I've been waiting for the forms for 5 weeks. Not too long I know but I wanted to get this rolling before I go away in June. I have contacted the FL pension advisers by email and phone but I keep being told the same thing 'We're sorry you haven't received the claim forms yet, we'll get them to you in the next 7 days' then nothing arrives. I make another call and the same thing happens! (They won't accept a request for a claim form by email). I was told that I'd have full payment 4 weeks after claiming but at this rate I'll never see it.
  11. Hi honeybee, Yes I'm over 55 and it will be a triviality payment and it's a personal pension. Just frustrated that I keep being told I'll get the forms within 7 days and nothing arrives. Been told this 3 times so far!
  12. I'm trying to cash in my pension. It's very small so as a small pots payment should be easy, nothing ever is though. Friends Life aren't even sending out the claim forms and they've told me that they don't know when they will be able to do so. I'm furious! The money should now be legally mine and earning me interest, but it seems the pension companies are going to hold off payment for as long as possible by not sending out the claim forms. Their excuse is that they are inundated with requests and have a huge backlog. This is twaddle, they've known about the changes for over a year! Surely thei
  13. All you say is true, my case was closed today after a very long 4 years. I wasn't ever looking for advice about the case just knowledge of part 36 counter offers and how they should be presented. I'm now talking with someone who is willing to help me and I'll post up anything that might help someone else in the same boat. Thanks everyone, this is a great forum!!
  14. I really wanted this to go to court (have a very big risk appetite lol). My solicitor (trainee) would not support this. i was told to either accept the offer or find someone else to act for me who would pay all costs incurred so far. I only have 3 weeks until the hearing - no-one would take this on now. I can't afford to pay costs, my solicitor wanted £32,000 and god knows what the defendants cost would be! I am left permanently disabled and was lead to believe my case had a very good chance of success - until my solicitor left.
  15. Thanks. I have asked her the question and asked for copies of the letters sent but she said it was done by phone. Too late now for me as the case was closed today. It was due in high court next month with a value of £50,000+ but the defendants admitted negligence and denied causation. I had to accept £3,000 or pay all costs. Thinking of suing solicitor as they admitted by email to being negligent in the way my case was handled.
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