Hi, Just over a month ago I bought a two TalkTalk mobiles - there were some teething problems which I was assured would be ironed out in 3-5 days. After about 3 weeks, one of the handsets was working and I successfully ported my old number (from Vodafone). However, in trying to fix the second handset they have deleted my old number (which I have had for some years and use for private and professional uses), and given me a default number instead. While I complained and eventually got through to the CEO's office, nothing is apparently being done to retrieve my old number, and they can't promise that they would. Vodafone can't get my number back as it's already been ported. Is there anything I can do to get this fixed? I've tried the "the squeaky wheel gets the oil" approach which just seems to confuse them as they just add action after action onto my account notes which doesn't get done, and I've taken it as high as they're willing to go. What's the going rate in Court for a lost number? Thanks, Frank P.S. The second handset STILL doesn't work, either.

Hi, I gave in my notice to quit my flat, as required, two months prior to leaving. My landlord has now advertised the property with various letting agents. However, the landlords have also given out keys to the property to these letting agents, and when asked how many people now have keys to the property, they replied that they don't know, as many of the letting agents are subcontracting advertising of the property over which they have no control. Now letting agents are calling up (mostly with an hour's notice) asking to show people round and saying that they don't mind if we can't be at home, as they have keys. I know that I have the right to refuse if not given 24 hours' notice, but it's more the principle that they have given out keys to unknown people without my permission. Is this against the law? It seems a bit much to change the locks with only 3 weeks on the contract left. Thanks. Franklin