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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Rossendales Visit Today For Council Tax Arrears


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Hi there its been a while since i had to post anything,last time i was having trouble with rossendales over councilt tax,which we succesfully got sent back to the council and was dealing with that way until our child tax credits changed and left us short,quite a lot short of money,therefore hasnt been paid for the last 3 months,which in turn the council have got funny and returned it back to a bailiff company.

 

When jacobs called this week i tried to make a reasonable offer of £50 a month which in turn he has turned round and said there is no way they will accept that as they have only 4 months to collect the debt which is £790.So in turn i have told him i will go down the same route as i did before and tell them i am classed as a vunerable person and try and get it returned back to the council.Can i try and do this again as i done it this way before with rossendales,or is there any reason or rule that stops me from going down this route again.

 

Would be happy for some thoughts on this from the people in the know on here,heres hoping somebody can advise thank you.

 

Here is the link to my previous post if people need to read more before commenting on this http://www.consumeractiongroup.co.uk/forum/showthread.php?285772-Rossendales-Visit-Today-For-Council-Tax-Arrears&p=3275504#post3275504

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to be fair to the council, they took it back and again you failed to keep repayments up to date, did you speak to the council before stopping payment? You can try to get it back to council other than that if you can afford £50 a month I would just pay council using online system. and start straight away.That way the council will see payments going into account and may be more willing to take it back. If they do this time if for any reason you cant pay you MUST inform council they are more flexible if you are honest with them

I know my rights Mr DCA I'm with the CAG......hello hello where you gone Mr DCA8)

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What happened was the dwp dropped our child tax credits by £170 a month,we where paying the council £150 a month,i did inform them of what had happened and there reply was well if it is not kept to the agreement then they will cancel the agreement and go back through a bailiff company to reclaim the rest,to be honest they didnt want to know it was basically tuff luck.We where already struggling on what we was paying as things where,without having a loss of income,i can appreciate what your saying,but all this again is not helping my health condition at all,i am already struggling with my Ankylosing Spondylitis,but i am also having trouble with high blood pressure and this is not helping.

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ahhh right did you pay them anything? The reason why from my experience is they say unless you pay it will go back to bailiffs but if you are paying something they tend to ignore (for want of a better word) the threat. I would ask the council to take it back perhaps say the agreement and amount you did was in hindsight unrealistic but you panicked and thought you would be sent to prison if it wasn't paid quickly etc, I would also suggest that you contact local councillor explain what happened and how council were not very sympathetic to your plight. Good luck

I know my rights Mr DCA I'm with the CAG......hello hello where you gone Mr DCA8)

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