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Found 2 results

  1. Hi, I am posting this on behalf of my sister as she is having some issues with Comet and I have been very succesful in the past using the Sales of Goods Act against companies so she has tasked me with helping her out. She bought a laptop from Comet 8 months ago and recently the laptop failed, after some basic diagnostics I assumed it to be a (PSU) Power Supply Failure and the guy in the store when I went with her suggested this was quiet likely. Now 4 weeks after initially taking the laptop in she has received a call suggesting water damage is the cause and she can pay £180.00 to have the laptop repaired or £60.00 to get the laptop back. I have suggested to my sister she needs proof of the water damage and that ideally she needs to get the laptop independently assessed and then we would take it from there. However she doesn't want to pay the monies to get her laptop back, can they charge for this when we delivered it to a store ourselves and heard no word that it would cost to have the laptop returned to ourselves. Thanks very much in advance for your help and advice.
  2. I had a leaking pipe from my boiler which caused a lot of damage to the shop downstairs. It looks like the leak was there for at least a month if not more. On been told by the shop owner of the problem I had the leak fixed immediately as I was advised also that there was a high danger as water was dripping onto electric wires. My house insurers say that the shop owner needs to make a claim on his insurance to cover the damage to his shop. However, most worringly, she pointed out that they may not pay out unless it was the case that I refused to fix the leak over a period of time! Considering the danger to myself and other flatmates it obviously had to be fixed. Won't getting the guy downstairs to say I refused to fix the leak in order to get a payout leave me open to other counter claims? Any info gratefully received
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