Showing results for tags 'staggering'.
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29th September: Vodafone sends a text message saying there is unusual activity on one of my accounts. Gives number to call. Call Vodafone number quoted. They say our usual £400 bill is topping £2000 this month! Fell off chair! Ask for explanation so put through to billing team. Lady says actually it is now £5000+ and there is a week to go - but she cannot say why this staggering bill is winging its way to me. Nor which SIM card it relates to. I have to wait a week - this is £1000 a week so I don't want to wait but there is nothing they can do!!!!! Checked all phone numbers and excess adds up to about £150 which is usual. Not £5000, but Vodafone cannot tell me where the problem is. I have to wait over a week!!!! I have taken SIM cards out of all handsets, iPhone and dongle so they cannot get used. Advice from Vodafone - wait a week or more for the bill to land on my desk! They stuffed me for over £1000 once before like this. They were definitely in the wrong but they threatened legal proceedings so I had to pay. I am not going to take this one lying down - I will see them in Court!!!
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