Showing results for tags 'seething'.
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tried to switch my gas and electric to another supplier, who will remain nameless for the next 2 days to give them a chance to start correct things but was told that I was not wanted as a customer as I suffer from a neurodisability that prevents me from using their online system. All I required to make their services accessible was to use my meter number instead of a created password when contacting them but they refused this and suggested my carer could be the named account holder or that I should give power of attorney to a friend or relative to manage my affairs. This wasnt some front of house service person, this was their management's considered reply to a request under the EA for a "reasonable adjustment". I was absolutely seething, I am not demented or incapable, just have a brain tumour that affects my (mostly) short term memory and behaviour problems which means I interact badly with the type of idiot who seem to be running these organisations. Anyone else had problems switching due to this kind of thing? If so just post here who it was and I will gladly tell you if the companies match up.
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- disability
- discrimination
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
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