Showing results for tags 'durnford motors'.
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Hi guys, first post so I apologise if this is an old issue but I couldn't find one that exactly fits my scenario. 4 weeks ago we purchased a Peugeot 307 from Durnford motors in Southampton. Within 3 weeks we reported that the clutch wasn't right but were referred to Warranty management services who are administering the warranty. They put us onto a local garage. The local garage said we have to pay for an inspection so they said drive it around until it snaps and then you will be covered even if it's wear and tear. A week and a half later the clutch has gone completely and it was recovered into them. Now we find out that it won't be covered if it's wear and tear even though we've only had the car a month!! I have spoken to the dealership on a number of occasions who have said that it's probably wear and tear and said "what do you expect from a used car" I need to know what my recourse is. I'm expecting to be considerably out of pocket within a month of purchasing a new car. IS there anything I can do under the sale of goods act to get the dealership to pay for this? Or to reimburse the costs? I have contacted trade standards (the dealership is apparently part of their high standards scheme!) and they say the dealership has to prove that the car was fault free when we purchased it. But how do i go about instigating a proceeding against them? Please help me someone.
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