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Found 5 results

  1. I have recently contacted this company regarding a claim. The person who dealt with my call was aggressive and hostile and frequently interrupted me/ talked over me. Aside from this poor communication, the employee continued to insist that a part could be fixed when in fact I had been advised by two separate garages that it could not and would have to be replaced. Then he proceeded to blame the garage. They insist that they will only cover the amount of the part if it had been repaired but of course it cannot be repaired. Has anyone else dealt with this company? Any tips?
  2. I have recently been trying to make a claim on my warranty cover for my BMW 1 series with the WMS Group. I purchased the 4 star policy when I purchased the vehicle. This is the first claim I have tried to make in three years. This claim was for the Steering Column, because the warning light on the vehicle was showing RED. They told me NOT to take it to a BMW Dealership but to another garage to have the repair estimated. The repair, according to the garage is for the sensor light on the steering column, of which, WMS SAY is NOT Covered on the policy even though
  3. Firstly, EVERY point in this review and statement here is backed up with copies of emails, court filings and recordings. So whatever WMS say in response it is true and court records reflect that. What to say about WMS? http://www.wmsgroup.co.uk/motor-trade-warranties/car-warranty/ Sit back because this is a hell of a story. Well my father in law purchased a 5 star policy from them to cover his Range Rover Sport. He paid extra to have main dealer work undertaken should anything go wrong. 2 years into the agreement the engine was destroyed by an incident where was breached
  4. Firstly, EVERY point in this review and statement here is backed up with copies of emails, court filings and recordings. So whatever WMS say in response it is true and court records reflect that. What to say about WMS? Sit back because this is a hell of a story. Well my father in law purchased a 5 star policy from them to cover his Range Rover Sport. He paid extra to have main dealer work undertaken should anything go wrong. 2 years into the agreement the engine was destroyed by an incident where was breached after an internal failure. Pretty much fatal. He tried to make a clai
  5. Hi guys, first post so I apologise if this is an old issue but I couldn't find one that exactly fits my scenario. 4 weeks ago we purchased a Peugeot 307 from Durnford motors in Southampton. Within 3 weeks we reported that the clutch wasn't right but were referred to Warranty management services who are administering the warranty. They put us onto a local garage. The local garage said we have to pay for an inspection so they said drive it around until it snaps and then you will be covered even if it's wear and tear. A week and a half later the clutch has gone completely and it wa
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