Hi all,
Just in case any one is looking to make a complaint about irresponsible lending to cash convertors- I was helping a friend, follwing advice from here- and I have to say, they are the easiest company i have dealt with so far.
The statement of accounts was there within an hour of requesting, and following an email complaint on Thursday, a final response has arrived today, with an offer of almost £1500.
She is more than happy with that figure, and looking at the loan history, although she has paid more over the years, I really dont think she would do much better with FOS,