Ok; I've had enough. How do I sue BT?
Fibre optics were installed and this was supposed to cure the problems I've been having for the past eight years. It's been installed since November last year. First installed and tested @ the full 40 mb a few months later it drops to less than 20. sometimes less than 2 mb.
Today I can hear noise on the line the same as I did eight years ago. This is definatly a BT issue. All my hardware is disconnected.
The latest fault was reported last Friday. After many calls a BT engineer was arranged for Wednesday. (BT didn't show) then Thursday (BT didn't show