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Found 8 results

  1. ...I had a car accident and I was not at fault. Admiral who was my insurance provider referred me to Auxillis for a credit hire vehicle. I thought Auxillis was Admiral's branch and by simply trusting them signed Auxillis documents without carefully reading them. After my car was repaired I received a message from Auxillis that I have to sign a client agreement with Principia Law who is going to represent me in court as they could not recover charges from the third party. I was shocked when I called Admiral and they told me that after I signed an agreement with Auxillis it was nothing to do with them. I have paid insurance premium to ...
  2. im just posting on behalf of my sister as im unsure what to advise to her, wondering if any one can help. My sister who's pregnant had a car accident January, she was driving her corsa and a van pulled out ( he was on her side of the road facing towards her) it was icy and she went to brake but skidded and collided with the van driver which in turn rebounded and hit a stationary car. she was traveling around 30-35 mph. her car was written off by goskippy who she is insured with, and AX have provided her with a courtesy car to get to and from work. AX have informed her that admiral, who are the van drivers insurance are refusing liability, and have called my sister to ask her if she can pay for it to be repaired. she has said no as she's due to go on maternity and money will be tight, the woman said she will inform her manager and call her back. she has rang me today, to say AX have called and want her to send in 3 months worth of bank statements to show that she cannot pay for the repair? she currently has third party with goskippy.. does this sound right? thanks
  3. ...Hello all, also in the same boat as you with auxillis and car hire costs being disputed by the At-fault drivers insurance company (Aviva). Husband received his court date this week. The court date is for early March 2021. So 5.5 months notice. The accident took place at Easter 2019. it is quite nerve racking and although we have been assured that the policy means we are not liable for any costs should the court fail, it is still a worrying time. We have provided all the bank statements etc and because we had a small amount of money in the bank (couple of thousand) we are worried they will say that this was enough to spend on a replac...
  4. Erm I wouldnt say im having problems, im just concerned of how much notice i will get when a court hearing date is given
  5. ...onth) I had what I believed to be a courtesy car. I was then shocked to hear from this auxillis company that the car provided was a hire car on a credit agreement, that they had not managed to recover the fees from the 3rd party, and that I could be liable for the hire car costs unless I offered complete co-operation with their solicitors. I am now being asked to sign an agreement with their solicitors to act on MY behalf! I am finding this whole thing highly stressful and it's not over yet as I have been informed I might have to go to court as their witness!! I feel completely mislead when I was tol...
  6. ...ll hastings and in the end I had to move my own car to a safe parking place . Hastings sent me to auxillis so I signed a contract. Two days later my cars collected. By Msc repairs southall. Then my car came back chrome all bent door not aligned stonechip where there was none before roof looked out of line. So I sent it back called hastings and auxillis told them I did not want the garage touching my car . And auxillis arrange for acorn to do a inspection. Then the day before the inspection I get a call from the garage stating they had fixed the bad repairs and was returning the car. Even after being told not to ...
  7. ...Hi Jack, Hope you are well. Any luck on the outcome with Auxillis? Me and my fiance are in a predicament too. She had an accident last year February 2018 at the time of which she was insured with Hastings. Now at the time of the incident we thought third party was at fault taking into account how the accident happened. We then went to a local unit/factory to see if they had footage. This footage made it look like my fiance was at fault. We therefore rang hastings to tell them we were at fault according to what we had seen on footage. But in between this happening we had also spo...
  8. ...t I found a replacement, and that it would be claimed against the other party. I accepted, and Auxillis - who I believed were actually working on behalf of the Co-op - phoned me. I had to go through a load of questions and eventually the guy said he'd arrange for a 4x4 automatic to be delivered to my address later that day. When the delivery driver arrived, I was handed a wad of paperwork to sign. (Now for those of you out there who are already asking "Did you read it all?" There were at least eight pages of small print, I was outside on the drive, it was raining and the driver was looking at his watch, ...
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