Dont think it will be much, think its about £200 or so. I always rang them and demanded it back when they took charges;)

Thank you, will give it a try:D

Right, I am off again. Have been in hospital so not got very far yet:( I am really struggling with the interest spreadsheets, There seems to be columns missing in imported's one and I just cant get my head around it. Had a look at vampiress's but is that just a demo one. I cant fill my details in:???: Sorry if I am being thick

Thank you, will have a look. As soon as I see numbers my brain shuts down:grin:

Hi sorry me again with another question:rolleyes: I have gone through my statements and found about £170 of charges. How do I work out what interest to claim. I have been charged it every month but obviously it is more when they have added a charge to my account. I know this has been asked before but I am a bit thick and cant understand it:oops:

Not been on for a while so have just seen this. Congratulations Netty, you must be so pleased:grin: That is one BIG cheque;)

Well I got a huge stack of statements this morning and my £10 cheque returned. Just got to plow through them all now and find the charges:rolleyes: Can you also claim the interest charged or is that different?

No, no response yet. Will let you know;)

Thanks hun;) Hope they respond quickly, see how they like me demanding money for a change:D

Hiya, Well I sent off my first letter yesterday, does the 40 days start from when I send it or they receive it and is it 40 working days? Thanks for all the help.

:lol: :lol:

And heres me thinking you where on my side:rolleyes:

You see, thats what I keep telling him:lol:

Will see how much we get first, you still cant get them round here anyway:rolleyes: Its not like he doesnt have anything. Apart from the PC we have PS1 and 2, Game cube and my 2 boys have a DS lite each. Thats before we get into the ZX spectrum and C64:rolleyes:

Thanks for that, sounds good. And he is NOT getting a Wii, I told him to get the eye toy out. Its as close as hes going to get:lol:

Not yet, hubby still fannying about with the printer:rolleyes: I am having one problem with the letter though. Near the end it says ' However, please note that the above address is the one which you normally use to communicate my private business to me and which you have hitherto found to be acceptable.' We moved house recently so the one that will be on our records will be different to the one on the letter. Not sure how to word it.

Thanks so much for this, called them today and a cheque for £100 is on its way:D

Lol feel better about it now just please dont tell my hubby you bought a Nintendo Wii with the money it will only give him ideas:roll: Will definitely get the ball rolling tomorrow:-D

Thanks for the advice you 2 but please forgive me if I dont flirt with netty, Im sure you are gorgeous though;) I have to say though it does seem very daunting at the moment but this site is great.

Thanks for the advice and well done, I have been ploughing my way through the site. There is so much to take in. Hubby getting the printer sorted tomorrow so will make a start. Thanks again and will let you know how I get on:wink:

Thank you, will try it then. Did you succeed with your claim maleo?

Hi, Hope this is in the right place. We used to be with HSBC up until a year ago when we got so fed up with them charging us for even sneezing while overdrawn that we closed our account and took our overdraft elsewhere. Can we still claim charges back even though our account is closed? Thank you