recieved letter dated 23/10/06 saying that barclays are sorry that i'm unhappy etc.... they have also said that they will investigate the matter for me and get back to me within 4 weeks,or send me a report in 8 weeks!!! the time scale outlined in my lba finishes tomorrow whereupon i shall be instigating a claim with mcol as the advice i've read in other threads seems to say that i should stick to my own schedule. the only niggle in my mind is that if this should get to court,would it not seem unreasonable on my part not to allow barclays the time they have said they need to investigate my complaint?

first prelim went out on the 4th of october.it is now the 22nd,and i've had no response to the letter,LBA went by recorded delivery yesterday.if they choose to ignore this one then the next step is mcol,let's see them ignore that!!

Day 41, Four envelopes through the post,Masses of statements!!! I have had a quick scan through them this morning and barclays owe me almost 2 grand without interest. I will now attempt to use the spreadsheet and send the first prelim...... Keep you posted.

39 days since i sent the dpa,allowing a couple of days for it to be processed,i think that my statements should be here any day now..... Then out with the highlighter and spread sheet,can't wait1 I'll keep you posted

sods law,five minutes after previous post what comes through the door? thats right,standard reply from mr townsend,along with a returned cheque. "...please be aware that the bank is not under an obligation to present information according to any particular format.Therefore,your request to assemble a schedule of charges is turned aside.You may of course obtain this data from copy statements and these will be supplied to you within the next few weeks without charge on this occasion." How many weeks is "the next few weeks",i wonder? I'll let you know......

sar sent 04/08/06, still no acknowledgement 11/08/06 will let you know

here we go! after reading all the valuable advice on this wonderful site for the last few days,i have started the ball rolling by sending my sar to barclays by registered post along with a cheque for 10 pounds. so now i sit back and wait for the reply then get on with the complicated bit(no doubt relying on help and support from all you fellow fighters) will keep you all posted on my progress.happy hunting!

well,have followed all the priceless advice found on this wonderful site and have spent the last few days wandering around it, QUITE AN EYE OPENER!!!!!:o anyhow, have started the ball rolling today,having posted my sar to barclays by registered post,along with my 10 pound cheque.i suppose i just wait for them to reply,and then get on with the complicated bit! (of course,keeping copies of all letters sent and recieved). once more unto the breach dear friends,will keep you posted and i'm sure i shall be needing help and support from you all, happy hunting!

hello! and thankyou for your swift reply. i dont really have a question as such, i was just feeling a little overwhelmed by the sheer amount of information i have had to plough through this morning! but now i have had time to enjoy a cool pint the jumble in my head has settled somewhat and is beginning to make sense,its nice to know that there are people out there willing to help, thanks again and i will keep you all posted .

this may be a silly question,but where do i go to get a s.a.r?

hello out there,this is all very new to me,and i'd appreciate any pointers as i've fried my brain reading this stuff this morning..i'm not even sure if i'm posting this in the right place!:-|