V5C matches my name and address and I haven’t moved house in over 13 years

Never had any other post go missing

Thank you for your response. just to clarify, we did not receive any correspondence from GXS in relation to these two charges (maybe they were sent to the leasing company?) the first I knew of the charges was the notice from Trace.. V5C is correct and in my name. I will endeavour to fill the details in of the questionnaire asap

Apologies.. New thread started

Hi All New to this site... Been drawn here due to this parking hell. I was contacted by Trace (1st i knew of it) about 2 fines,, 1 on 7/6 and another on 21/6,, Not only was this the first i had heard of the parking infringement but there were no details on their letter stating any of the parking details.. so i didn't know type of car, registration, address.. nothing.. When i eventually got hold of Trace they told me it related to two offences where a young girl could be seen exiting a Red Fiat... This is a car i lease for my daughter who is a care worker.. So it then became clear that she had unknowingly parked up and been fined by GXS?? The increase in fine to £170 each was the first i/we had heard of it.. Their last letter to me has said they want proof that my daughter is allowed to drive the car under the lease agreement but it won't change anything as i'm the registered keeper anyway.. They also add they will not converse with me further... They asked me to send the proof!!! My question is has anyone else failed to be informed of the original action?? I still have no record of this so i can't even see the "evidence" against us!