For example for the order on my personal account - 1) Ordered x4 Samsung phones on 23/01 to an Amazon hub (local highstreet shop to me). Order value £4000 2) Items were marked as "damaged and returning to Amazon". I had not collected. 3) Order page on Amazon showed "Item underliverable" I can't access these dates as Amazon have closed my account but it was shortly after it was available for collection. 4) contacted Amazon to explain, they said it's being returned back to Amazon, they refunded me. 5) ordered again to the same hub, the exact same issue happened again. 6) Amazon issued a warning At no point have I collected said product, tracking showed being returned so I didn't go to collect it. 7) Ordered again to the same hub on my partner's account, same issue occurred again The only outcome I can think of is that a driver is doing something with these parcels Every order showed on the tracking that it was damaged and returning to Amazon. 3 accounts used in total, as they gave a warning on my own account as it occurred twice to me. So I used another account to order Amazon logistics, their own courier. I'm assuming that if it was marked as damaged by them then their own courier would go back to collect. The issue I have now is the Amazon tracking disappears after a few days, so I luckily have a couple of screenshots but I cannot retrieve any additional information anymore I'm just thinking about the situation if Amazon do try and take me to court for £70,000+, I don't see what evidence they will have against me to say. But I assume due to the amount of times it's happened it will be an issue for me - however that would be their only argument in this case if they did try to persist.

Both - So Amazon sent me a warning email, so I used my partner's account. I also ordered some items via a family members account, again, as the same thing happened with my partner's account (items marked damaged), I didn't want them to get a warning like I did. I know what other people have received because I know them personally, and they told me they received the same emails. Again, both emails they received had extremely inflated amounts. Nearly 3x the actual value of the items they said were marked as "returned to sender" but actually received. And in regards to the response, I am going to tell both other parties involved to reply and explain that they did not order said products, it was myself ordering. As I do not want them to have to deal with this as it's a serious accusation and very high value amount Amazon are claiming for. I have written out my response to send - Hello, The claims put forth by the claimant are denied, it is confirmed that the items were sent to an Amazon locker and were marked by Amazon as "damaged and returned to sender" on their internal tracking system. It is also confirmed that it was marked on the Amazon order page as "Item undeliverable", this is why Amazon was contacted for the money to be returned. Evidence of this in the form of screenshots from the Amazon account can be supplied if required. The claim amount is also denied, this occurance happened twice, totalling around £8000. Should I send over my evidence in the email along with this? In total - 2 other connected accounts

So - Account 1 - X4 items in batch 1 X2 items in batch 2 Account number 2 - X4 items batch 1 X4 items batch 2 Account 3 - 4 items batch 1 X4 items batch 2 In reply to the question in the previous thread - "If you have done nothing wrong then what on earth are you worried about?" My concern is the fact that Amazon are saying I owe them an insane amount of money. And this instance has occurred multiple times. Im just wondering if I should ignore, or reply back and deny all claims. Plus, I don't know if I need to get a solicitor right now, or just wait and see what happens from here

I've had the same, nothing to be concerned about

Hello, No, the tracking showed the item was damaged and being returned to the sender. The Amazon page also showed the item would not be arriving. Ive attached an image IMG-20230219-WA0000~2.pdf Just to reiterate too - Nothing was ever sent to my address, any orders that did were successfully delivered. It's only the orders sent to an Amazon hub that were not received by myself. Amazon have only referenced these orders in the other emails too, which have equated to totals of £8,000 maximum on each account. However, they have inflated the price for some reason to an excess of £70,000 in total

Hello, I apologise regarding my previous post, I'm just really worried and I was only being cautious. Don't take my vagueness for unwillingness to seek help, it's only out of worry. Please can you let me start over. My last post in that thread I attached everything and only took out the personal information. I've reattached it here. - Items ordered to an Amazon hub - items marked as damaged and returned to Amazon - This happened a 2 times on more than one account - No items delivered to any home addresses - Amazon solicitors asking for information and to contact to set up repayment - Other people received same email (2 others) If there is absolutely anything else I can post to help let me know Solicitor (1).pdf

Sorry, I just don't want any 3rd parties seeing this and it being used against me in some manner. Solicitor.pdf

Amazon claiming none are received PDF attached Pdf (1).pdf

Hello I didn't return them, they were marked as damaged when they were being delivered to the hub The price was inflated, it was two orders totalling around £12,000. Timeline - February ordered x2 macbooks to a hub, marked as damaged and returned to Amazon. Contacted Amazon and refunded. Reordered a week after, same thing happened when going got the hub and it was marked as damaged and returned to Amazon. This happened on another account to the same hub twice in the same period of time. Amazon refunded for everything. Around April Amazon tried to charge the cards, but the payments were blocked. Now very recently, Amazon sent a cease and desist via their solicitors. Demanding I stop using Amazon, that they believe it's fradulant and that I hand over any information, and to call them to set up a payment plan.

Apologies, I dont mean to come across as vague I'm just wary of giving out too much specific information, as I'm being cautious. I'll reply back tomorrow with more specifics

Thanks for the response - Items sent to an Amazon hub - items marked as returned to Amazon - This happened a few times on more than one account - No items delivered to any home addresses - Amazon solicitors asking for information and to contact to set up repayment - Other people received same email (2 others) I'll upload document when I can later

Hi I've got a C&D letter from Amazon for refund claims totalling 30k. They want me to reply to agree to their terms and admit fault, and call to setup repayment. Should I respond?