Quality of the tiles not noticeable until looked under a printers eye.

As stated 100%  the company in Wales.

Yes they raised some points in the first letter about not dating the LBA and addressing it to the manager who i've never dealt with and some questions about the tiles.

Initially they just offered to replace 6 tiles but on closer inspection and a close up picture that then said replace ALL defective tiles and issue us with new grout and adhesive and pay a £1000.

All without prejudice though.

Its 100% DTW wales. £3000 is the total cost to replace yes

. Many thanks.

They call themselves direct tile warehouse.

I bought the tiles in April 2018. Installed 3/4 of them and finished the installation in November 2018.

The problem in the pictures arose during the final grout process and is only noticeable at that time.

DTW are saying to me that because ive accepted the tiles they are not now to repair or replace and we can go to small claims court.

Ive sent a letter before action and a 2nd follow up letter with the same response.

I've 15 tiles left.

The cost to replace the defective tiles is close to £3000 pounds because of the nature of the work.

The pictures are a close up of the defective tile and the 2nd picture is the ecstatic view.

They were installed by a local company for a cost of £1750.

Bought from a supplier in Wales called DTW .

Total cost of the tiles are £2100 in total.

The issue is not visible to the naked eye when being inspected by the installer.

close up.pdf close_up_2.pdf

Hi

i've an ongoing issue with a ceramic tile company and wondered is there a certain length of time that i can say these tiles are not fit for purpose.

Bought the tiles april 2018 laid two parts of a £40,000 kitchen project.

Last part completed in november 2018

discovered a fault in the manufacturing of the tiles that causes them to be defective and not fit for purpose.

Have been arguing and waiting on the tile company up until now.

Thanks for any advice.