All, please be careful with Agora because like many of you we too fell into the trap! Had a conversation in Nov 2017 with one of their sales or account managers about Health & Safety but did not agree to open any accounts or accept even a free trial. We never received anything in the way of publications either. However a month later and an invoice for £95 arrived in the post. It was as if the conversation alone was considered an agreement to them. You need to be careful as to what you say yes to, or what you are happy to receive in the way of information. Our company refused to pay them, rightly so, and I reported them to trading standards. The minute I told them I had made an official complaint, they cancelled the account and withdrew the invoice.