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Hi. need advice please. we received an email back on April 10th for a publication called the Data Protection Adviser(cannot find the email now). went onto their website and the employee saw a 3-day trial which they clicked and filled in our email address and details. They were under the impression that this was a 30-day trial without having to input credit card details and therefore if we wanted to continue with the publication we would then need to provide our payment details. we received 4 newsletters, the first In June, a second later in June, 1 in July and 1 in August. We have now received an invoice for £84 for a 1 year subscription! seems a bit of a [problem] that they can just send out an invoice without us specifically agreeing to any contract or providing payment. what should we send them to dispute this charge or is it a proper contract?
I have started this thread because I would like this to show up in a Google search because I know people on here will bother to give some sound advice. I am beating myself up because this morning I got an invoice from Agora Business Publications for £49.86. I received a free windows gift CD that I recall ordering a few weeks ago. It was no good to me. Apparently, if you do not cancel within 30 days you join a subscription. I am sure you have all heard of this type of business practice where they appear to hide quite well that cancellation is of the essence if indeed you want anything FREE. I did not give credit card details to the site as I have been bitten before by this type of sales pitch. I suppose I felt safe with what was happening because of it. No hidden deals that they could charge me for. They do however, appear to give credit to complete strangers at face value? I Google searched this company and sure enough the internet does have a number of complaints showing up about them using this selling technique and more vulnerable people than myself being mislead in a "nothing you can put your finger on" sort of way. I think frightened people will probably just pay up. Surely they have to prove, on balance of probability, that I indeed owe them money before they can take this invoice into the legal system. What criteria do they have to have to make a debt of this kind enforceable?"