Regarding the charge back i think i will try to get the £130 back from Equita if i am successful then should i pay the online £130 too PE?? s in effect should stop Equita from badgering me any further.. Because Equita claim there so called "client" is PE and they act on behalf of PE, presumably!! i am bit confused who actually has, IF any legal responsibility here? PE are doing a job for Asda i guess someone in PE sets out rules for these car park stays..i.e 2 or 3 hours permitted.. PE then uses Equita as a debt collecting agency.. IF PE themselves dont get any money.. what you're saying because the car park is initially a FREE carpark for Asda customers to do their shopping in, no company really has no legal right to claim ANY money from people in the first place even if they break certain rules set down by PE who work on behalf of Asda, presumably??? Or have i misunderstood the situation altogether?? if that was the case then surely nobody would pay any money to companies like PE and Equita at all?? I think other comments on here are right to say that PE and Equita are liars and greedy if they are part of the same company and not independent of each other. . they are playing a game with people , which is not right.....I have had no response from PE at all.. IF what PE does and Equita do is extort money from people how do they get away with it? Surely what they are doing is illegal and should be prosecuted for it?? This kind of thing has been going on for a long time with Car parking charges....and I guess the Law is on their side? So there is no regulation here, that these companies should abide by?? Thanks to ALL for your advise so appreciated..love this consumeraction group you guys are so needed, for people like me thanks..

Just to keep an update, firstly thanks for your advice i'm a bit worried about chargeback i dont feel i want to do that.. Because i dont understand how i stand, as i did overstay in the carpark and they have evidence of that with CCTV time stamp of my cars registration.. Yesterday 28-12-17 received another letter by post from Equita they confirmed they received an e-mail from me on the 15 November so it took them all this time to reply to that.. They confirmed they received money and there reference .... and equita will no longer be involved. But they say in relation to another parking charge their ref .... their client ref ..... they state the "Offence" 17-8-17 at Gravesend Asda.. Now the charge has now gone up to £160.. As i say it seems a mixup between the 2 companies Equita and Parking eye...If i go on parking eye website reference 452768/481979 it still says i owe £130 so how did Equita state £160...?? The 2 companies seem to be are playing me.. As i said i have done nothing and just wait for it....if it goes to court?? I believe i have made 2 payments for 2 parking charges £40 which was accepted by parking eye and another payment of £130 to equita, in my opinion whether or not the payments were mixed up and one payment should have gone to another ref number or not i still have paid twice.. Am i wrong in what i have done ?? now as you guys say this is a parking charge Not a fine....Just wondering what the difference is between the 2..?? What in your experience will be their next step..? If they keep sending me increasing charges with threatening letters to go to court.. ...Is there something i can do to do stop this, or report them, surely what they are doing is at least classed as "harassment"?? Oh by the way hope everybody had a nice Christmas

Hi thank you for your reply yes i agree that the money seems to have gone astray, having a conversation with equita they even suggested that might be the case ..So Equita know about it...IF in fact that is the case..??? I personally believe when i paid Equita using their automated answering system it was paid to the correct account.. And PE and Equita are not talking to each other ...because this should have been resolved by now..PE and Equita are just trying to get another £130 from me.. As one poster mentioned maybe PE and Equita are the same company?? You said you suggest that the OP inform Equita.....sorry but what is the " OP "?? I think i have given all the evidence of payment..to Equita and PE i dont think i need to contact either of them again...because they are obviously ignoring info i have given them.. What do you think should i do in preparation for my defense should i contact a lawyer or citizen advice bureau?? I believe PE or Equita will send more letters to my door and even threaten me with possibly higher parking charge.. These people in my opinion are working in a way which surely must be Illegal why isnt there a governing body somewhere which stops these kind of companies clearly extorting money from people!!?? All help from anyone is most appreciated..

I did over stay in the Asda Gravesend car park and parking eye have timestamped registration so i guess it was my fault. ..but they are trying to get even more money from me ..If I contact 1st direct what can i say to them i want my money back??

Sorry but not sure how to find correct forum?? I want to send a new thread regarding parking fines i received from Parking eye and Equita, here is my story. I received a letter on or their about's 27 September 2017 from Parking Eye. In the letter (see attached PDF) they explained I had been fined ref Asda Gravesend, I moved house to from Harlow Essex new address when moving to Gravesend i updated driving license but forgot to update my vehicle log book...( it is now been done) The letter from Parking Eye stated because of the mix up of DVLA addresses they would NOT charge me for the full amount either £70 or £130 and would charge me the reduced amount of £40.. On the 30th September 2017 I went online at Parking Eye and paid the £40 Please see Attached PDF with proof of received e-mail, and bank statement, also if one logs onto Parking Eye website and give the ref . ...it shows that their is no such reference number! Reason must be because I have already paid it..?! I was unaware that I had also been fined a second time to confuse things further, so I eventually found out by visiting my parent at the previous address.. So now I had another fine of £130, Parking eye ref ... I paid £130 via the automated telephone system to Equita on the 3 November according to my bank statement please see attached PDF... .According to the conversation I had with Equita agent this may have been a mistake of mine as I may have paid it to the wrong Equita ref number it should of been paid to Equita ref .... Instead of Equita ref 2.... this i can't prove or disprove.the only thing i can prove is i paid £130 to equita which has came out of my bank account. So this should prove that I was fined in total on 2 occasions the first occasion Parking Eye themselves gave me a reduced fine of £40 as per letter received from them, see attached which was paid as soon as I was aware of it.. And the other fine was for £130 which have also paid on or their abouts 1st November 2017 via Equita automated payment system..also proof of payment see attached PDF.. Equita and Parking Eye are still claiming i owe them a further £130 I sent a recorded delivery to Parking eye with proof of what i have paid and sent e-mails to Equita and it made no difference what so ever. .Today ( 10-12-2017) received another letter from Equita saying despite previous efforts trying to to contact me they are still demanding another £130 and will go to "Enforcement/Litigation action" What can i do?? I have already paid total of £170 for 2 parking fines. .and they want another £130?? I'm pretty stressed about it, what can i do please help!! docs1.pdf