I wish to report to this forum that I had an excellent service from Curry PC World's Knowhow recently. While I was shifting my HP desktop PC (quite heavy; it's the model with tower and monitor built in as one unit) from my loft room I accidentally dropped it when I attempted to rest it on the first floor banister. The PC landed on the ground wooden floor and was damaged. I sent it for repairs. I handed over the PC at the local Currys - the process was smooth. Whilst an attempt was made by the engineers to fix it, the customer service regularly updated me the progress. On Friday, I received a text message saying that the Knowhow would be replacing my PC. To date, I am due to visit the local shop to select a replacement product. I am highly satisfied with their service; on a scale of 1 to 10, I would give 10 to Knowhow!