Michelle walker
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Harlands/x4l advice please
Michelle walker replied to Michelle walker's topic in Gyms and Health Clubs
He doesn't want the mship to continue.i agree that he shouldn't have fibbed. Being Asperger's he's easily led and thinks everyone hs best friend. The girl told him he could cancel anytime and if he had any problems she would sort it which was clearly a lie. I will get him to cancel the dd there's n money In the account anyway but he will do it. I appreciate your response thank you -
Harlands/x4l advice please
Michelle walker replied to Michelle walker's topic in Gyms and Health Clubs
Thank you -
Hi, I am new to this site. My son received a letter from the bank the weekend stating that Harland s had tried to take money but there were insufficient funds to take the money. I phoned the bank for him and they are not charging him for this. As far as I was aware he had joined the gym last September being told by the staff that he could cancel anytime. Being that he is aspergers I'm pretty sure they must have said this to him. He told me that he phoned x4l when he had the letter and they told him he needed to make sure the money was in his bank by 24th which is tomorrow plus £25 admin fee for not leaving funds in his account. he was only 17 when he joined which they shouldn't have given him the membership which I didn't realise until now. I phoned x4l this evening to explain the situation and ask if I paid the £9:99 would that be sufficient. The girl was quite rude, I said that he was only 17 and shouldn't have been allowed, told her that the girl in reception told him to alter his d.o.b to make him look over 18. She said well he is 18 now, if he were still 17 then I would be obliged to cancel but he's not so it needs to be paid and unless the money in the account tomorrow the charges will increase.And that I consumptive this was said to him. I have reinstated his harlands acc with the bank and I intended to put the £35 in tonight ready but after reading this site I am unsure what to do....please can you advise asap please. Many thanks
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