Hi all, Not sure if you remember me and my enquiry as there are so many! I did exactly as instructed above, gave them a verbal battering on social media and received a half-hearted apology and to contact Xercise4Less directly. I've heard nothing since...up until this morning via email! Please see below; "Hello James Your file has recently been returned to us by our external agents. According to our records, you still have an outstanding balance of £252.4, in connection with Xercise4Less Leeds. Please call us today on 01444 449165 between 08:30am and 6:00pm to discuss repayment of your balance. A payment plan can be set up if you're unable to pay the balance in one go. Your reference number is ******. If you would prefer us to call you, please confirm a suitable telephone number to reach you on. Many thanks, Rob Avery CRS Collections Manager" I have not yet replied to them and will be more than willing to ignore this, just thought I'd ask on here just in case there is something further I can do? Thanks guys.

Hi Slick and Bazooka, Thank you to all three of you for being so helpful. I will definitely send the letter as instructed as well as using my Facebook and Twitter to really show them up. I honestly couldn't believe what I was reading when I opened the letter, the fact that they have written to my home address rather than my previous Leeds address, obviously indicates to me that they must know of a change of address somewhere. I can't believe they think they can get away with treating customers like this, I wonder how many thousands they've gained from preying on people who are a bit weaker minded and pay immediately! Will keep you updated with their reply.

More than happy to ignore if that is the best course of action in this instance. Shall I keep everyone updated if/when I receive further correspondence? Or shall I continue to ignore totally regardess?

Hi all, I have been reading a few threads regarding similar cases but nothing exactly the same so I thought I would ask before proceeding further. In October 2013 I joined Xercise4Less Leeds while at University, I went the gym for a couple of months, everything paid fine but after some personal issues, I had to move back home in Stafford, a good 100+ miles away. I spoke to a staff member and they told me to email the manager of the Leeds branch, which I did, explaining my situation and offered to pay any necessary cancellation fees, to which l heard nothing back (no shocks there!) despite sending three emails, because of this, I duly cancelled my DD and thought nothing of it. Last Friday (24th February 2017) at my home address I received a letter stating they had tried contacting me previously and I owe £253! Along with the usual court threats others have had. As this was so long ago, I have no proof of my emails as my old email address is now not in use and I do not have any utility bills from that far back proving I had to move. Any advice on how I should proceed? Cheers, James