avoid avoid avoid Horrific experience ,Only wish I had read the reviews before I paid my money.WORST AVAILABLE BLACK BOX POLICY EVER . CHOOSE A DIFFERENT COMPANY This policy made my nerves bad , Made my daughter feel like she was on tag. Ruined the whole pleasure of being 18 enjoying the summer holidays with a new car. policy says no curfew however be out a minute past 10pm and you are penalised . constantly terrified that they will cancel your policy therefore making it impossible to ever get insured again Had to cancel the policy within 2 weeks and lose over £250 as box was fitted and go elsewhere . Choose direct line or churchill they only review the box data at end of policy no emails or cancellation threats . Smartmiles is not worth the stress of feeling like a criminal. This is the WORST AVAILABLE BLACK BOX POLICY EVER . CHOOSE A DIFFERENT COMPANY ALSO WORST COMPANY FOR KEEPING YOU ON HOLD 40MINUTES I am sure they make money from these calls they are not free 10p a minute 3 calls £12 I hope this review helps someone not lose and waste their money like I have