Two years after I disposed of my car for scrap at an authorised waste treatment facility I received a letter from debt collectors saying that I'd ignored letters from the DVLA about failure to tax/SORN the ca r and that I owed a couple of hundred pounds. I had received NOTHING from anyone. I'd only kept the paperwork I'd received after scrapping the car for six months and that included the bit of the registration document that you keep after you return the "scrapped" bit to the DVLA. I rang the waste treatment facility and they said "you're lucky" they had the information that was just about to be deleted. The gave me all the details that had been electronically sent to the DVLA. I then compiled a letter to the debt collectors that gave them all the details in a very unfriendly way. Not heard from them since. A few months ago I'd been to the Doctors and got a prescription for several items. I decided that I'd get a prepayment certificate as it would be cheaper. The NHS site was down for most of the day, much later on I managed to get on and buy one. I received the email confirmation and the money went out of my bank. I then went to the chemist. This morning I received a letter from the NHS Business services Authority saying that they were giving me a penalty charge totalling £98.40 for prescription items I'd received in February having stated that I'd got a prepayment certificate when "we could not find evidence" that I had one. I then had to go over to the chemist to check that I hadn't received something in February before I'd got the prepayment certficate. I hadn't. The letter is wrong and I've now got to spend MORE time to prevent them from trying to charge me more money. Defending yourself against penalty charges takes time, worry and effort. I shouldn't have had to do anything in respect of either. These organisations should pay for the hassle they create. Is there a way of making them do so?