how can emails just vanish, this is so annoying, voafone are being a pain in the rear, the guy Lee who sent the correspondance as been suspended!

Hi, I wish I could fin the correspondence regarding the removal off credit marker but cant seem to locate it ?????

Hi, its been a while now but i still have bad credit against my name, I need it sorted asap so i can move forward with my life I need to sort out a morgage but cant, please help me get my name clean.

Hi, Thankfully I have had communication from vodaphone to say that they are cancelling the debt, also I was informed that my credit rating alarm would be removed but unfortunately this has yet to happen. Can you advise me to how long this will take please. Regards Gill

Hi, I've had problems with Vodaphone since starting contract with them, over 20 months, for this reason I left. But before doing this I rang them weekly thought out to try and sort the issue, but still they stay. Issues being I wasn't receiving phone calls even when the person was stood next to me and I had full signal, I wasn't receiving text even when the text was sent from upstairs whilst I was down stairs at the billing address (not the only occasion, may texts were missed). When I sent texts the recipient would receive the text over 100 times this happened on a regular basis. Towards the end before I cancelled direct debit I was informed on three occasions that a manager would be in contact, this never happened. on calling the company for the last time I was informed but an employee ( Steven) that I should send a Dead Lock request and sent email to given address 4 times over 3 months, no response. I have received letters stating account would be sent to debt collectors if I didn't contact them within 14 days and that I would be given bad credit , I've called and called put been placed on hold on each time and no one picks up, how am I supposed to sort it out if no one contacts or picks up the phone. I then phoned the debt collectors direct, they said they would get vodaphone to contact me, nothing. I again phoned the company again and they stated the debt has gone back to vodaphone. I have now received another letter from vodaphone dated 20-09-15 (received 5-10-15) bill increased to £200 from original £94. Again I have phoned ( my number not being recognised) the company on 4 occasions to sort it out but after being on hold for 30 minutes on each occasion again no one answered the phone, costing me again for phone calls. I have gone into my local store, they can not help as it has gone to debt. Vodaphone were contracted by me to provide a phone service which they didn't, If I worked as insignificantly as vodaphone I would of not even made probation, I employed vodaphone to provide a service this they failed to do so now I'm being charged and at risk of bad credit to my name, I have tried everything to sort it, the number in question is {edited out}